Shipping policy

At Auren, we carefully prepare every order to ensure it arrives beautifully and on time.

β€” PROCESSING TIME

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order is shipped, you will receive a confirmation email with tracking information.

β€” SHIPPING TIMES

Estimated delivery times:

  • πŸ‡ΊπŸ‡Έ United States: 3–7 business days

Please note that shipping times may vary depending on your location and external factors such as customs or carrier delays.

β€” SHIPPING COSTS

Shipping costs are calculated at checkout based on your location.

✨ Free shipping may be available on orders over $80

β€” ORDER TRACKING

Once your order has been shipped, you will receive a tracking number via email so you can follow your package every step of the way.

β€” DELAYS

While we do our best to ensure timely delivery, Auren is not responsible for delays caused by carriers, customs, or unforeseen circumstances.

β€” INCORRECT ADDRESSES

Please make sure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

β€” LOST OR STOLEN PACKAGES

Auren is not responsible for lost or stolen packages once they are marked as delivered.

If you experience an issue, please contact the shipping carrier directly.